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Avaeksperdid OÜ Privacy Policy

General

We process personal data in accordance with the principles set out in this Privacy Policy. Please take the time to read this Privacy Policy and contact us if you have any questions about it.

This Privacy Policy provides you with detailed information about what personal data we collect through our website and what we use it for. We respect your rights to control your privacy. Accordingly, you will also find information in this Privacy Policy on how to exercise your rights.

Please be aware that we may update our privacy policy and that any changes we make will take effect immediately. The current version of our Privacy Policy can always be found at https://avaeksperdid.ee/privaatsuspoliitika.

Responsible Data Controller:
Company name: Avaeksperdid OÜ
Address: Kalda 9a, Tallinn 11625
Phone: +372 6520 080
E-mail: info@avaeksperdid.ee
Website: www.avaeksperdid.ee

What personal data do we collect and how do we use it?

Information collected from contact forms

We process and store information that you voluntarily share with us through our website. For example, when you complete a contact form on our website. We process the personal data (name, email address and telephone number) collected through the contact forms for the purpose of responding to your request. The legal basis for the processing of personal data is, depending on the circumstances, either the performance of a contract entered into with the participation of the data subject or the taking of steps prior to the conclusion of the contract, or the legitimate interest of the controller. The legitimate interest in this case is the interest of the controller in responding to the data subject’s requests.

If you want to buy products from us, we will ask for your name, email address and telephone number to complete your order and prepare the sale. If you also order installation from us, we will process your address in addition to the personal data mentioned above. The legal basis for processing such data is the processing of personal data for the performance of a contract entered into with the data subject or for pre-contractual measures at the request of the data subject.

After we have responded to your enquiry and/or fulfilled your order, we may retain your personal data to facilitate future communication with you. The legal basis for this processing of personal data is our legitimate interest in ensuring prompt communication with our customers and others who have shown an interest in our company and its products.

Website browsing statistics

Like many other websites, we collect statistics about how visitors use our website. Such statistics are necessary to help us better understand the behaviour of our visitors and to improve the user experience of our website.

The following information, among other things, is stored about the visitors of the website: browser type and version, device type and operating system, IP address, length of the website session, pages visited and the visitor’s location. The information collected about visitors is used only on an anonymous basis and we do not link it to any specific natural person.

We use Google Analytics to analyse the information we collect about visitors to our website.

Newsletter

If you subscribe to our newsletter, we will send you future company news and marketing campaigns, personalised offers and other company-related announcements by email.

We will process your name and email address to send you the newsletter. The newsletter will only be sent with your consent. If you no longer wish to receive the newsletter or other marketing communications by e-mail, you can unsubscribe at any time by clicking on the “unsubscribe” or “unsubscribe” link at the end of the newsletter.

When we send you a newsletter, we may collect statistics about your interaction. For example, we may analyse whether you opened the newsletter and which links you clicked on in the newsletter.

We can assess the behaviour of the contacts on your newsletter list before sending you a newsletter. This is necessary to enable us to send you more personalised email communications. Such processing is based on our legitimate interest in understanding the needs and preferences of our contacts in order to provide them with more relevant information.

Cookies

Like most other websites, we use cookies on our website. A cookie is a small text file that a website stores on your computer or device when you visit the website. It allows the website to remember your actions and preferences over time so that you do not have to re-enter them when you visit the website again or move from one page to another.

In particular, we use cookies to ensure the proper functioning of the website and to analyse your web traffic, but also to target you with advertisements that you see on Facebook, Instagram and/or Google.

You can choose to refuse or restrict the storage of cookies on your computer. You can also delete any cookies that have been stored on your computer. To do this, you need to change your personal browser privacy settings. However, if you disable or restrict cookies from being stored on your computer, certain functionalities may not work.

We use the following cookies on our website:

SharpSpring cookies – we use cookies like these to analyse the effectiveness of the newsletters and other marketing communications we send. Primarily, we use SharpSpring cookies to analyse whether the newsletter we send has been opened and whether the links in that newsletter have been clicked. Such information is important to us so that we can better understand the behaviour of our contacts and thus send them more relevant information.

Google Analytics cookies – we use cookies to analyse the traffic on our website. We mainly use Google Analytics cookies to analyse whether a visitor is new or returning, which web pages are visited, how long a visitor stays on the website and from where they come to our website. Such information is important to us so that we can better understand the behaviour of our website visitors and thereby improve the user experience of our website.

In addition, we use Facebook and Google cookies to allow us to target ads you see on Facebook, Instagram and/or Google and to measure the effectiveness of such ads.

With whom may we share your personal data?

We do not share, rent, sell, or otherwise disclose personal information we collect through our website except in the following circumstances:

  • We may disclose information we collect about you to our contracted service providers where such disclosure enables those parties to provide us with commercial, professional or technical support.
  • We may also disclose to third parties anonymous information that we collect through our website. For example, we may disclose the number of visitors to our website or other statistical information.

Security

In order to ensure the security of the personal information you share with us through the contact forms on our website, we use technology that encrypts the information you enter into the contact forms. In addition, we use additional measures to protect your personal information from unauthorized disclosure.

Please be aware that despite our best intentions and the principles listed in this Privacy Policy, we cannot guarantee that such data transfers and encryption methods will provide 100% security.

Your rights and how you can exercise your rights

As listed in the General Data Protection Regulation, you have the following rights:

  • the right to request access to your personal data;
  • the right to request the rectification of your personal data;
  • the right to request the deletion of your personal data;
  • the right to request restriction of the processing of your personal data;
  • the right to object to the processing of your personal data;
  • the right to request the transfer of your personal data;
  • if the processing of your personal data is based on your consent, you have the right to withdraw your consent.

To exercise the above rights, please contact us by e-mail at info@avaeksperdid.ee.

If you believe that your privacy has been violated, please contact us at the above email address. You also have the right to lodge a complaint with the data protection supervisory authority in the country where you are resident. In Estonia, this is the Estonian Data Protection Inspectorate (AKI).

This document was last updated on 02.08.2018.

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